Fix Network (Internet) Problems in OnePlus

Here you can learn how to fix network problems in OnePlus phone. These solutions will help you to solve Internet connection problems.

If you are experiencing network problems on your OnePlus device, here are some troubleshooting steps you can try to resolve the issue:

  1. Restart your phone: Sometimes, network issues can be temporary, and a simple restart can help.
  2. Check Airplane mode: Make sure Airplane mode is turned off. When Airplane mode is enabled, all wireless connections, including cellular network and Wi-Fi, are disabled.
  3. Check signal strength: Verify that you have adequate signal strength in your area. Poor signal reception can lead to network problems.
  4. Toggle mobile data off and on: Turn off your mobile data connection and then turn it back on.
    • Go to “Settings” > “Wi-Fi & internet” > “SIM & network” or “Mobile network.”
    • Toggle the “Mobile data” switch off and wait for a few seconds, then toggle it back on.
  5. Check network mode settings: Ensure that your OnePlus device is set to the correct network mode.
    • Go to “Settings” > “Wi-Fi & internet” > “SIM & network” or “Mobile network.”
    • Tap on “Preferred network type” and select the appropriate network mode (e.g., 4G/3G/2G).
  6. Reset network settings: Resetting network settings can help resolve various network-related issues.
    • Go to “Settings” > “System” > “Reset options” > “Reset Wi-Fi, mobile & Bluetooth.”
    • Tap “Reset settings” and confirm the action.
  7. Check APN settings: Incorrect Access Point Name (APN) settings can cause network connectivity problems.
    • Go to “Settings” > “Wi-Fi & internet” > “SIM & network” or “Mobile network.”
    • Tap on “Access Point Names” and ensure the correct APN settings are selected for your carrier. If needed, contact your carrier for the correct APN settings.
  8. Update software: Ensure your OnePlus device is running the latest software version.
    • Go to “Settings” > “System” > “System updates” to check for any available updates.
  9. Check for app conflicts: Certain third-party apps can interfere with network connectivity. Try running your device in Safe Mode to check if the issue persists without third-party apps running.
    • Press and hold the “Power” button.
    • Tap and hold the “Power off” option until you see the “Reboot to Safe Mode” prompt.
    • Tap “OK” to enter Safe Mode.
    • Test the network connectivity.
  10. Factory reset (last resort): If none of the above steps resolve the issue, you can perform a factory reset to reset all settings on your OnePlus device. Make sure to back up your important data before proceeding.
  • Go to “Settings” > “System” > “Reset options” > “Erase all data (factory reset).”
  • Tap “Reset phone” and confirm the action.

If the network problems persist after trying these steps, you may want to contact OnePlus support or visit a service center for further assistance.

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