How To Hard Reset Vivo Neo 855

Here you can learn how to hard reset the Vivo Neo 855 Android mobile. You can unlock your mobile when you forget your mobile password with these methods.

Some reset methods deletes all your mobile data. So read carefully before reset your mobile.

What is Hard Reset?

A Hard reset is a software restore of an electronic device to its original system state by erasing all previously stored data on the device.

Here is the detailed guide about Hard Reset

If you have any other problems check out this page Vivo Neo 855 Troubleshooting

Hard Reset Vivo Neo 855 with Recovery Mode

You can hard reset your Vivo Neo 855 mobile with recovery mode without any software or tools.

This Hard reset method will delete

  • Photos, videos
  • Contacts
  • Installed apps and settings etc.

The following tutorial shows all the steps of master reset Vivo Neo 855.

Step 1: At the start, use the Power button to disable the VIVO Neo 855.

Step 2: Then press and keep the Power button + the Volume Up at the same time.

Step 3: After a while, the Fast boot mode activates.

Step 4: As the fourth step, pick Recovery Mode. To do it use Volume keys to move and Power button to finish.

Step 5: Fifthly, use the Clear Data option and Clear all data. Tap on the screen to select the option.

Step 6: Finally, pick OK and enter your password if you have it. Your phone will be wiped.

Step 7: Then pick the Recovery Menu, by the Return button.

Step 8: Choose the Restart option to reboot your phone.

Step 9: Successfully completed reset your mobile.

Hard Reset Remotely with Google Find My Device

If you lose your Android device, you can easily find your device if you turn on the Google Find My Device option.

To lock erase or Reset an Android device remotely, make sure that mobile:

  • Has power on
  • Is connected to mobile data or WiFi
  • Is signed in to your Google (Gmail) Account
  • Has Find My Device turned on
  • Is visible on Google Play

Note: If your mobile is off or is not connected to mobile data or WiFi, you may still find its most recent location if you’ve enabled the Store recent location option.

Steps to Erase Device Remotely:

  • Take another mobile or Computer and on a browser, go to
  • Sign in with your Google account which is used in your lost mobile.
  • The lost device gets a notification.
  • Now, You can see your device location (The location is approximate and may not be accurate).
  • If you get a prompt on the screen, tap Enable lock & erase.
  • Now you can see three options on the screen. 1.Play sound, 2.Secure device, 3.Erase device.
  • Select what you want to do.
  • Use the erase device option to reset your mobile.

Here is the detailed information about Google Find My Device.

Hard Reset with third-party software

If the above method is not working, you can use some third-party apps to reset or unlock your device.

Here we provide the best software to Reset and unlock your Android mobile.

Check out this link for Best Software’s for Android Mobile Hard Reset.

Additional Information

Backup Your Data: Before initiating a hard reset, ensure you have backed up all important data such as contacts, photos, videos, and documents. A hard reset will erase all user data and restore the device to its factory settings.

Battery Level: It’s crucial to have sufficient battery charge before proceeding with a hard reset. A low battery during the reset process could lead to issues or an incomplete reset.

SIM and SD Card Removal: To prevent any potential issues or data loss, it’s advisable to remove your SIM card and SD card from the device before performing a hard reset.

Entering Recovery Mode: The method to enter Recovery Mode on the Vivo Neo 855 typically involves pressing and holding specific hardware buttons:

  • Power off the device completely.
  • Press and hold the Volume Up button and the Power button simultaneously until the Vivo logo appears.
  • Release the Power button but continue holding the Volume Up button until you enter Recovery Mode.

Navigating Recovery Mode: Once in Recovery Mode, you’ll navigate using the Volume Up and Volume Down buttons to highlight options and the Power button to select them.

Factory Reset Confirmation: When you select the “Wipe data/factory reset” or similar option, you’ll typically be asked to confirm your choice. Use the Volume buttons to navigate to “Yes” and press the Power button to confirm.

Wait for Completion: The reset process may take a few minutes to complete. Ensure the device remains undisturbed during this time.

Rebooting the Device: After the reset is complete, use the Volume buttons to highlight “Reboot system now” and press the Power button to restart your Vivo Neo 855.

Initial Setup: Upon rebooting, the device will start with factory default settings. Follow the on-screen instructions to set up your device again, including language, Wi-Fi connection, and Google account.

Troubleshooting: If your device becomes unresponsive or freezes during the reset process, try restarting the device and repeating the steps. Ensure you’re following the exact sequence for entering Recovery Mode.

FAQ – Frequently Asked Questions

1. How do I put my Vivo Neo 855 in recovery mode?

Press the Power key to turn off the mobile. Then hold the Volume Down and Power buttons for a couple of seconds. Let go of the Power key when the Vivo logo shows up. From the appearing languages list, click on the English position, and the Recovery menu will be on the screen then.

2. Will factory reset remove the password?

Yes, performing a factory reset on your device will remove the password, PIN, or pattern lock that you have set. Here’s how it works:

Factory Reset Process: When you initiate a factory reset on your device, whether through the settings menu or via recovery mode, the process wipes all user data from the device’s internal storage.

Lock Screen Security: The factory reset will effectively erase the lock screen password, PIN, or pattern along with all other data.

Setting Up After Reset: Once the reset is complete and your device restarts, you will need to set it up again as if it were brand new.


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